Shipping

Shipping Policy

Shipping Regions

  • North America: USA, Canada
  • Europe: Britain, France, Germany, Italy, Netherlands, Belgium, Austria, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, Greece, Hungary, Ireland, Latvia, Republic of Lithuania, Luxembourg, Malta, Poland, Portugal, Spain, Romania, Slovakia, Sweden
  • South America: Brazil

Currently, we ship only to the above countries, and we are continuously expanding the delivery countries or regions.

Place of Dispatch and Shipping Processing Time

The SoliJet products will be shipped from Suzhou City, Jiangsu Province, China.

The standard shipping processing time is 1-3 working days. Congestion will occur during the peak season. If the shipment is not delivered within 3 days after the standard delivery preparation time, we will inform you of the situation by email.

Shipping Method and Delivery Time

Our standard shipping method is a global or regional special express line, which can transport products containing inks and batteries at a relatively economical price. For express delivery times in different countries, please refer to the table below. (Shipping costs will be calculated when you check out.)

Country (Regions)

Product

Shipping Method

Shipping Time

USA

Inkjet Coders and Inks

Global Special Express Line

9-15 Working Days

Spare Parts

US Special Express Line

8-12 Working Days

UK

Inkjet Coders and Inks

Global Special Express Line

7-10 Working Days

Spare Parts

US Special Express Line

7-12 Working Days

Canada, France, Italy, Germany, Netherlands, Belgium

All Products

Global Special Express Line

8-12 Working Days

Austria, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, Greece, Hungary, Ireland, Latvia, Republic of Lithuania, Luxembourg, Malta, Poland, Portugal, Spain, Romania, Slovakia, Sweden, Brazil

All Products

Global Special Express Line

10-15 Working Days

If you want to choose a commercial express for a shorter shipping time, please contact us ( email us at service@solijet.com ) for a quote.

DHL is available for global shipping, for the North American and European customers, shipping time will be 4-5 working days after taking delivery.

Order Tracking

Once your product is sent, we will immediately update the tracking number to your purchase account and you will receive an alert email.

You may not be able to track the express package in the first 1-2 days. Please don't be anxious about this. This is a normal site, and the express company needs a certain order processing cycle.

Customs, Duties, and Taxes

The prices showed on the SoliJet website do not include customs duties, VAT and customs fees, etc. All fees imposed during or after shipping are the responsibility of the customer.